![]() ![]() ![]() He would either need access to your car or guide you through a troubleshooting process. But this doesn't mean anythign. If you called a mechanic and told him "my car doesn't work" could he possibly know why? Paying him wouldn't change anything. I can't possibly know which issue, unrelated to my software, is going on on your site if you only tell me that you get a blank page. ![]() Therefore you have an issue with a third party extension running on your site or an issue with a. My software finished running successfully after it extracted your backup archive, restored your site's database and created the new configuration.php file. I am running PHP version 5.3.15 on both the hosting server and local server Then when I try to run the installation, my browser prompts me to save a file when normally I’m presented with the Akeeba installation wizard. I ran a Cuba back up on my shared server on the Internet. If the file is over 2Mb, please upload it on your server and post a link to it. Have I read the documentation before posting (which pages?)? YesĮXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. Have I searched the tickets before posting? Yes Have I read the related troubleshooter articles above before posting (which pages?)? Yes ![]()
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